Ocean State ProcuresTM FAQs


 

OSP Implementation and Transition

+ What can I expect during transition to Ocean State ProcuresTM (OSP)?

Please visit the OSP Information page by clicking HERE or going to https://www.ridop.ri.gov/osp/osp-information.php

+ Will the Department of Transportation be using the Ocean State ProcuresTM (OSP) system?

Yes, the Department of Transportation (DOT) will take advantage of the improved functionality and transparency of the OSP system. All DOT bid opportunities including all public bid opportunities currently utilizing Quest Lite software, DOTs horizontal construction bids, and Questions and answers will transition to OSP. Advance training and on-going training assistance will be provided to vendors as DOT transitions to OSP.

+ Where can I view bidding opportunities during the transition to Ocean State ProcuresTM (OSP)?

Click on the Bidding Opportunities icon on the www.ridop.ri.gov home page.

+ Will there be a phase-in period where some bids will be posted to the OSP Bid Board, and others posted to the RIVIP System?

Because we are implementing OSP in a phased-in approach until we reach full implementation other RFQs and RFPs will be posted in both the OSP Bid Board and the RIVIP System during the current phase. Note that active Open Enrollment opportunities are now posted on the OSP Bid Board.

+ Do I use my RIVIP login for OSP?

No, RIVIP is strictly for RIVIP Bids. OSP login credentials are required for access to OSP.

+ How do I submit bids during the transition?

During OSP transition bidders will log in to the OSP system to respond to OSP bid opportunities and will certify questions as prompted during the electronic bid response process. Bidders will use the RIVIP system to generate the RIVIP Vendor Certification Cover Form and submit responses as instructed for RIVIP bid postings.

OSP Registration

+ Where and when can I register?

Vendors and Bidders can self-register at any time. Go to the OSP registration page at: https://www.ridop.ri.gov/osp/osp-vendor-registration.php

+ What is the difference between Soft and Full Registration?

Soft registration requires minimal information and will grant immediate access to review solicitation opportunities and respond to bid postings.

Full registration is complete upon using your login to access the WebProcure log in page and upload your IRS W-9 Form. This must be completed before a vendor can be awarded a contract or receive payment from the State of Rhode Island.

+ Can several staff be registered under the organization’s account?

OSP allows the organization’s main contact to grant access and allocate chosen permissions to multiple staff.

+ Why did I receive an error message that the FEIN (Tax Id) already exists in the system?

The organization is already registered. The Help Desk can assist you to become registered under your oganization, Contact WebProcure Technical Support at 1-866-889-8533 or webprocure.support@perfect.com.

OSP Bid Board Opportunities

+ What is the OSP Bid Board?

The OSP Bid Board is an electronic, web-based resource point for Bidders to view and respond to current, active bidding opportunities that are available with the State.

+ Do I need to be registered in OSP to see Bids posted on the Bid Board?

The OSP Bid Board is open to public viewing. No registration is required.

+ Do I need to be registered to respond to bid opportunities posted on the Bid Board?

Bidders must have a soft registration to respond to open bidding opportunities.

+ How can I access the OSP Bid Board?

To access the OSP Bid Board click on the Bidding Opportunities icon located on the www.ridop.ri.gov home page

+ How can I receive OSP Bid Board opportunity notifications?

Bidders must have a soft registration in OSP and select relevant UNSPSC codes for notifications.

Open Enrollments (OEs)

+ What are Open Enrollments?

Active Open Enrollments (OEs) opportunities are now posted to the OSP Bid Board. OEs were formerly posted as Continuous Recruitments in the RIVIP system.

+ Why are Open Enrollments the only bid opportunites that I see on the OSP Bid Board?

Open Enrollments (OEs) are the first bid type to be posted to the OSP Bid Board. As we roll out functionality, we will phase-in Requests for Quotes (RFQs), Requests for Proposals (RFPs), and Requests for Information (RFIs).

OSP Login, Help Desk and Technical Support

+ How can I log in to the OSP system?
+ How do I find or reset my OSP login or password?

Contact WebProcure Technical Support at 1-866-889-8533 or webprocure.support@perfect.com.

+ What if my organization is already registered and I can’t create a login?

Contact WebProcure Technical Support at 1-866-889-8533 or webprocure.support@perfect.com.

+ Who do I contact for OSP technical support?

In the event you have questions or require technical support for the OSP system you can get help in two ways:

  • Live, telephone Customer Support – Is available to all Bidders from 8 AM to 8 PM ET, Weekdays, Monday through Friday by calling, toll-free, 1-866-889-8533

  • Email Support – A Bidder can submit any question or issue they have to get support by sending an email to customersupport@proactis.com

RIVIP Registration